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Success Stories

Clay’s Ace Hardware

In 2014, Tim and Julie Kenney purchased Clay’s Ace Hardware, a mainstay of south Fort Collins since the original owners, Jim and Lisa Clay, started the store in 1998. Tim and Julie felt the entrepreneurial call, but did not necessarily want to start their own business, so they began looking for businesses to purchase. Their focus rested on a brand that was recognizable, and an existing business that had a culture built around service to the customers and community. They learned that Tim and Lisa Clay were considering selling their store located on Harmony Road in Fort Collins, however the Clays cared deeply about their employees and customers and only wanted to sell to someone with the same values. Tim appreciated this and said, “It’s the idea that people are coming to our store for more than an item.”

Tim began investigating the Ace Hardware franchise model and discovered it was a cooperative, meaning each store is locally owned, but they still have a national organization with one vote per store. The franchise is particular about the owners it selects, and he went through the process, discovering the support the model offered along the way. Outside of the support from the franchise, Tim made his way in to the SBDC for consulting on the purchase process. The purchase took about a year to complete.

A key recommendation from one of the SBDC consultants was that he simply work in the business for the first few months of the transition. “We were focused on continuing the path of success of the previous owners and made no changes for the first six months,” said Tim. The store is classified a supercenter based on sheer size, with 17,000 square feet of retail space and a team of 31 people. There are approximately 13 full time employees, and the core group of employees have been with the store between 5 to 13 years. By heeding this advice, the Kenney’s were able to make the ownership transition and maintained 100% employee retention. “It’s the same great service with the same great team,” Tim says proudly.

The store remains deeply rooted in the community and regularly hosts fundraisers in it parking lots for local high school clubs, sports teams and others. They strive to maintain a welcoming attitude and create a fun environment with these events, an element other stores struggle to emulate. There are over a dozen events each year at the store.

Tim is excited for the future of the store and the possibilities of expansion. As he has come to understand the history and culture of the store, he has faced challenges, but with the support of the Ace franchise and SBDC consultants the ownership transition has been a success.

UNIcycle Business Consulting

Owning a small business means you have to draw on the resources around you to get moving—and Tami Parker of Loveland wants to make sure new business owners take off with key HR knowledge. “My clients feel secure and safe knowing they don’t have to know everything about HR and they can call on my years of experience,” Parker said. “That’s one of the hidden worries and mental loads of a small business, (trying to)

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Ragamuffin Organizing & Cleaning

Not all entrepreneurs start with goals of grandiose riches; in the case of Kami Bowker, owner of Ragamuffin Organizing & Cleaning, she just wanted to be able to make her $300 per month car payment. Just three years later, her cleaning business has grown so rapidly, she has chosen to invest the unexpected growth in her vision of a Christian women’s respite ministry. Originally from Burlington, Colorado, Kami moved to Fort Collins for beauty school

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Rain Boutique

Opening Rain Boutique, a shop featuring refreshingly wearable clothing with a sprinkling of unique gifts and housewares, took a lot of guidance. That was when Kristin Mouton turned to the Larimer County Small Business Development Center (SBDC) for practical advice. “My counselor at SBDC really kept me going and gave me a lot of reassurance, even after I had been turned down by two banks for a business loan,” said Mouton. Mouton started with an

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Pateros Creek Brewery

When Steve Jones of Pateros Creek Brewery began the journey to turn his passion for brewing beer into a business, he may not have predicted just how long that trip might take. Much like a raft trip down Pateros Creek – an early name for the Cache la Poudre River – the route from concept to selling beer had a few obstacles in store. After trade marking a business name and announcing it, another local

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Branch Out Cider

The idea for Branch Out Cider, a community orchard that produces apple wine from neighborhood trees, began with one special apple tree. When Aaron Fodge and Matt Fater sat down to discuss their business and share their story, they were quick to point out the lush, flowering apple tree in their neighborhood that started it all. “The tree was loaded, so we made cider with it!” That was the first year. The next year they

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Equine Veterinary Services

Stephanie Brault’s passion is working with horses. Providing them with the highest quality veterinary care has been her profession since 1988. After more than 10 years of working in academic veterinary medicine at the University of California Davis and most recently at Colorado State University, Stephanie purchased a private veterinary business in July of this year. While Stephanie is an expert in the field of veterinary medicine, she had no business experience prior to purchasing

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