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Success Stories

Deaf Communication Services

Sharon Nutt was working as a sign language interpreter for a larger firm when she decided, “I can provide better service, and make more money”. In 2009, she founded Deaf Communication Services (DCS), focused primarily on arranging sign language medical interpreting for Deaf patients.

When asked to describe her “secret sauce”, Sharon replied, “having prior experience as an interpreter really helped.  Interpreters like dealing with us, because of how we treat them, and because we value their feedback. Our goal is to provide the best quality consumer
experience.”

A year ago, she hired Christian Fillman and Lindsey Hein from a larger competitor, as CEO and COO respectively. Christian says, “Sharon works at the highest ethical standards, and produces only quality services. She’s a humble special woman.” Lindsey adds, “She’s got a big heart. She always wants to do what’s best.” For additional insight, DCS formed an Advisory Board this year, which includes both hearing and Deaf interpreters and legal members.

Sharon discovered the Larimer SBDC when she was hired to interpret for a SBDC client. She then started using the SBDC herself. “They’ve been so great, in everything we’ve needed. Consultant Samantha Peaslee (attorney) helped us navigate some contract issues. We’ve gotten advice on pricing strategies.  It’s just been liberating.”

The COVID health crisis has caused DCS to change some strategies. They’ve shifted to virtual interpreting, since face-to-face sessions inside hospitals are very limited. Lisa Leveille with First National Bank (and an SBDC consultant), helped DCS secure a Payroll Protection Program (PPP) loan, to pay DCS employees despite temporary revenue declines. DCS also obtained an Economic Injury Disaster Loan (EIDL) from the SBA.

Sign language interpreters must obtain a national certification, and receive continuing education. A new initiative for DCS is an exciting inaugural event later this year. “We’re planning a large-scale, on-line, professional quality annual summit, called “Terp Academy,” where our interpreters can earn CE credits”, said Christian. Almost 1000 interpreters
have signed up already!

Sharon and DCS proudly provide inexpensive training and communication for their customers, employees, clients, vendors, and other stakeholders. “We do it in a way that fosters dignity, and earns loyalty, for both parties”, says Sharon.  

Contact Deaf Communication Services at www.deafcs.com

Rodeo News

Siri Steven has a passion for life, a desire to educate, and a work ethic and determination that have made Rodeo News the successful, nationally recognized magazine it is today. “This is the culmination of all of the things I have learned in 40 years.” Good friends, life circumstances, and hard work brought Rodeo News into her life, and she has devoted herself to its success completely. After getting her start working on the publication

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Fernweh Hostel

Walking up to the Fernweh Inn & Hostel, you pass through a white picket fence into a well-kept yard with a random dog toy or two scattered about. The Fernweh immediately feels like home, which is exactly what owner and founder Kelsey Schwager envisioned. “My goal is to give guests an amazing experience so they’ll continue to stay at other hostels while traveling. The Fernweh provides a safe, clean and comfortable environment, which is what

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Pateros Creek Brewery

When Steve Jones of Pateros Creek Brewery began the journey to turn his passion for brewing beer into a business, he may not have predicted just how long that trip might take. Much like a raft trip down Pateros Creek – an early name for the Cache la Poudre River – the route from concept to selling beer had a few obstacles in store. After trade marking a business name and announcing it, another local

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Cydney Springer Fine Art

Artist Brushes Up on Business, Social Media Skills After 25 years in northern Colorado as a graphic artist, copywriter, and greeting card designer, Cydney Springer put down the computer mouse and took up an artist’s paintbrush. With two years of study under other artists and a lifetime of interest in painting, she set out to capture the beauty and awe of Colorado landscapes. She works with oil paint in an Estes Park studio with windows

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Colorado Camper Van

When Derek Weber customized his first camper van in his garage in 2009, he didn’t anticipate his neighbors begging him to build one for them. “I wanted to spend my time camping, not building more vans”, Derek jokes. But he recognized the opportunity, put some photos on the internet, and customer interest exploded. Today, Colorado Camper Van (CCV) does over $4 million in annual sales and employs over 40 people at its Loveland plant. CCV’s

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Wordsmith Wood Shop

Loveland area couple Gib and Lisa Coalwell made a few wooden boxes decorated with sayings but a large order put a toll on their small laser engraver. The owners of Wordsmith Wood Shop needed to hire staff, get three more engravers and quickly learn manufacturing on a large scale. The couple blends handcrafted wood and engraved words to create heirloom boxes, bookmarks, recipe cards, coasters, magnets and cutting boards for their wholesale, retail and individual

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